988min Privacy Policy
Your Data, Your Rights

This Privacy Policy ("Policy") describes how 988min ("we," "us," or "our") collects, processes, stores, and protects the personal data of individuals who access or use the 988min platform located at https://988min.com ("Platform"). This Policy applies to all registered players, visitors, and users of the Platform, including those located in Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan.

988min is committed to handling your personal data with transparency, integrity, and respect. We operate in accordance with internationally recognised data protection principles, including those established under GDPR-aligned frameworks, and we apply those standards to all users of our platform regardless of their jurisdiction.

By registering an account or using the 988min platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to request account closure.

988min collects personal data through multiple channels: directly from you during registration and account use, automatically through your interaction with our platform, and from third-party service providers where permitted by law. The categories of personal data we may collect include the following:

988min does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily disclose such information through a responsible gaming self-assessment process, in which case it is used solely for player protection purposes.

988min uses your personal data strictly for the following purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was collected:

• Account Management: Creating, maintaining, and operating your 988min account, including verification of your identity and eligibility to use the platform.
• Payment Processing: Facilitating deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bitcoin, USDT TRC-20, Visa, and Mastercard.
• KYC & Regulatory Compliance: Verifying your identity before processing withdrawals, and fulfilling our obligations under anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, account abuse, collusion, and other prohibited conduct.
• Responsible Gaming: Monitoring player behaviour to identify potential problem gambling patterns, and applying responsible gaming tools such as deposit limits and self-exclusion where necessary.
• Customer Support: Responding to your enquiries, resolving disputes, and delivering support in English and Urdu via live chat and email.
• Platform Improvement: Analysing aggregated usage data to improve the 988min gaming experience, fix technical issues, and develop new features.
• Marketing Communications: Sending you promotional offers, bonus alerts, and platform news — but only if you have explicitly opted in to receive such communications. You may opt out at any time.

988min processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is required to perform the contract between you and 988min — including account registration, payment processing, and bonus management — is carried out on the basis of contractual necessity.
• Legal Obligation: Certain processing activities — particularly KYC verification, AML reporting, and age verification — are required by applicable laws and regulations, including our obligations under our international gaming licence.
• Legitimate Interests: 988min processes certain technical and behavioural data on the basis of our legitimate interests in operating a secure, fraud-free gaming platform and improving our services. We only rely on this basis where our interests are not overridden by your rights.
• Consent: Where we rely on your consent — such as for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal.

If you wish to understand the specific legal basis that applies to a particular processing activity, please contact us at [email protected] and we will respond within 30 days.

988min uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device by your browser when you visit the 988min website. They allow us to recognise your device, remember your preferences, and analyse how you use our platform.

We use the following categories of cookies:

• Essential Cookies: Strictly necessary for the platform to function. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without ceasing to use the platform.
• Functional Cookies: Enable personalised features such as remembering your language preference, display settings, and last-used payment method in the cashier.
• Analytics Cookies: Allow 988min to understand how players navigate the platform, which games are most popular, and where technical issues arise. Analytics data is aggregated and anonymised where possible.
• Marketing Cookies: Used only if you have opted in to receive personalised promotions. These cookies help us show you bonus offers and game recommendations relevant to your interests.

You can manage your cookie preferences at any time via the Cookie Settings panel available in the footer of the 988min platform. Disabling non-essential cookies will not prevent you from using core platform features such as deposits, wagering, or withdrawals.

988min does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the following limited, controlled circumstances:

• Payment Processors: To facilitate deposits and withdrawals, we share necessary financial data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and crypto payment gateways. These providers process your data only as required to complete your transaction.
• KYC & Identity Verification Providers: To fulfil our legal obligations, we work with regulated identity verification services. Your KYC documents are shared with these providers solely for verification purposes and are not retained by them beyond what is legally required.
• Fraud Prevention Services: 988min uses fraud detection technology that may process your IP address, device fingerprint, and transaction patterns to identify and prevent suspicious activity on the platform.
• Regulatory & Legal Authorities: Where required by our licensing authority, applicable law, court order, or a valid request from a law enforcement agency, 988min may disclose personal data as legally obligated. We will notify you of any such disclosure where permitted to do so.
• Platform Technology Providers: Certain aspects of the 988min platform — including game software, live chat infrastructure, and analytics tools — are provided by third-party technology partners. These partners are subject to data processing agreements and are prohibited from using your data for their own commercial purposes.

All third parties with whom 988min shares personal data are required to implement appropriate technical and organisational security measures to protect your information and to process it only in accordance with our instructions.

988min retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The following retention periods apply as a general guide:

• Account Data: Retained for the duration of your account's existence on the 988min platform, plus a minimum of five years following account closure to comply with AML and gaming regulatory requirements.
• KYC Documents: Retained for a minimum of five years following your last account activity, in accordance with international AML compliance standards applicable under our gaming licence.
• Financial Transaction Records: Retained for seven years to satisfy financial record-keeping obligations under our licensing authority's requirements.
• Support Communications: Live chat transcripts and email correspondence are retained for three years from the date of the communication, unless a dispute is ongoing, in which case records are retained until final resolution.
• Technical Logs: Server access logs and security event logs are retained for 12 months and are used solely for fraud prevention and platform security purposes.
• Marketing Data: If you have opted in to marketing communications, your marketing preferences are retained until you opt out. Upon opt-out, your data is removed from marketing lists within 72 hours.

When retention periods expire, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. You may request early deletion of your data subject to the conditions outlined in the Your Rights section of this Policy.

988min employs a comprehensive, multi-layered approach to data security that is designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes the following:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or mobile app and the 988min servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This protects your login credentials, financial data, and personal information in transit.
• Data Encryption at Rest: Sensitive personal data — including KYC documents, financial records, and account credentials — is encrypted at rest using AES-256 encryption standards within our secure data infrastructure.
• Access Controls: Access to personal data within 988min's internal systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and are bound by confidentiality agreements.
• Real-Time Intrusion Detection: 988min operates 24/7 automated intrusion detection and anomaly monitoring systems that flag and respond to suspicious access patterns in real time.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their 988min accounts. 2FA adds a second layer of security beyond your password and is available via the Account Security settings.
• Regular Security Audits: The 988min platform undergoes regular independent security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.

While 988min implements all reasonable technical and organisational measures to protect your data, no system is entirely immune to all possible threats. In the event of a data breach that is likely to result in a risk to your rights, 988min will notify affected users without undue delay in accordance with our notification obligations.

As a 988min player, you have a set of clearly defined rights in relation to your personal data. These rights are taken seriously at 988min and can be exercised at any time by contacting our support team at [email protected].

To exercise any of the above rights, contact 988min at [email protected] with the subject line "Data Rights Request" and include your registered email address and a description of your request. We will acknowledge your request within 48 hours and provide a substantive response within 30 days. Complex requests may require an additional 30-day extension, of which we will notify you.

Where we are unable to fulfil a data rights request — for example, because legal retention obligations require us to keep certain records — we will explain the specific reason in writing.

The 988min platform is strictly intended for adults aged 21 years and above. 988min does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If we discover that personal data belonging to an underage individual has been submitted to the platform, we will immediately suspend the associated account, delete all related personal data, and report the matter to our compliance team.

During registration, all users are required to confirm that they are aged 21 or above and to provide verifiable identity documentation during the KYC process. 988min uses automated age-verification checks as an additional safeguard against underage registration. Any attempt to circumvent these controls using false documentation constitutes a serious breach of our Terms and Conditions and may be reported to relevant authorities.

988min supports cryptocurrency deposits and withdrawals via Bitcoin and USDT TRC-20, which are increasingly popular among Pakistani players seeking faster, more private transactions. The following privacy considerations apply specifically to crypto payment methods on the 988min platform:

• Wallet Address Collection: When you deposit or withdraw using Bitcoin or USDT, 988min records your wallet address as part of your transaction history. This is required for AML compliance and to facilitate accurate crediting of funds to your account.
• Blockchain Transparency: Cryptocurrency transactions are recorded on public blockchains. While 988min does not publish your wallet address publicly, blockchain transactions are inherently visible on public ledgers. Players who require absolute transaction privacy should be aware of this characteristic of blockchain technology.
• No Bank Data Required: Unlike JazzCash, EasyPaisa, or bank transfer deposits, Bitcoin and USDT transactions do not require you to share banking credentials or account numbers with 988min. This reduces the volume of sensitive financial data associated with your account.
• KYC Still Applies: Regardless of payment method, all 988min players are subject to KYC verification requirements before withdrawal processing. Crypto deposits do not exempt players from identity verification obligations under our licensing framework.
• PKR Conversion: Where crypto deposits are converted to PKR-equivalent balances for display purposes on the platform, 988min uses real-time market rates from regulated data feeds. No additional personal data is collected during this conversion process.

988min reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform operations. When we make material changes to this Policy, we will take the following steps to ensure you are informed:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date at the top.
• Display an in-platform notification on your next login informing you that the Privacy Policy has been updated.
• Send an email notification to your registered email address if the changes are particularly significant and affect your rights or our processing of sensitive data.

Your continued use of the 988min platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the platform and contact our support team to request account closure and data deletion.

We encourage all players to review this Privacy Policy periodically — particularly before making deposits or enabling new platform features — to stay informed about how 988min handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 988min handles your personal data, please do not hesitate to get in touch. Our Data Protection team is reachable through the following channels:

• Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing to our Data Protection team.
• Live Chat: Available 24/7 via the chat widget on the 988min platform. Support is provided in both English and Urdu.
• Response Time: All privacy-related enquiries are acknowledged within 48 hours and substantively responded to within 30 days as required under applicable data protection standards.

988min is committed to resolving all data-related complaints fairly and transparently. If you feel your concern has not been adequately addressed, you retain the right to escalate the matter to the relevant supervisory authority under our licensing jurisdiction.